← Back to dashboard

Support

If the answer isn't here, I probably don't know it.

Contact me

For questions, bug reports, or data-deletion requests, email me at:

support@jobapptracker.xyz

Frequently asked questions

What Gmail access does the extension need?

The extension requests read-only access to Gmail. It searches for emails matching job-application keywords and extracts the sender, subject, date, and body text. It cannot modify, delete, or send emails on your behalf.

Is my email content sent to your server?

No. All email parsing happens locally in your browser. Only structured fields (company name, role, date applied, status) are sent to the backend.

How do I delete my data?

Open the extension popup, go to Settings, and click Reset All Data. This permanently removes all tracked applications from our server. To delete your account entirely, contact us at the email above.

How do I revoke Gmail access?

Click Disconnect Gmail in the extension settings. You can also revoke access from Google Account Permissions.

The extension says "Backend unreachable" — what do I do?

Check your internet connection. If the problem persists, our server may be temporarily down — try again in a few minutes. If it continues, contact us.

Can I add applications manually?

Yes. On the web dashboard, click + Add to create a new application entry. You can edit all fields inline.

How does the AI-enhanced parsing work?

It makes the parsing way better by using WebLLM to fill in missing/incorrect fields. It runs on your machine but it shouldn't be too demanding.

Seems like there's an email format that doesn't get picked up correctly?

Email me with as much information about the email that didn't work as possible. Or just don't apply there anymore.

Extension permissions explained

Permission Why it's needed
identity OAuth flow to sign in with your Google account for Gmail access.
alarms Schedule automatic background syncs every 30 minutes.
storage Store your auth tokens and settings locally in the browser.
tabs Open the web dashboard or password-reset page in a new tab. (This is the permission that asks to read your browsing history. It's just worded like that because it can see the names of the tabs, which is a form of browsing history.)
gmail.readonly Read email subjects and bodies to detect job-application emails. Cannot modify or send mail.
Host: gmail.googleapis.com Fetch emails from the Gmail API.
Host: jobapptracker.xyz Send structured application data to the backend server.